Associate Service Business Administration Coordinator
ZOLL
Chelmsford, MA, United States
Base: $16.10 to $21.00; bonus/equity: not specifie...
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Coordinate medical device repair workflow
Manage customer repair approvals
Process service requests efficiently
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ZOLL is seeking an Associate Service Business Administration Coordinator to support the Service Business Administration team in managing medical device repair workflows and enhancing customer service. The position requires organizational skills, attention to detail, and proficiency in Microsoft Office, with an emphasis on teamwork and communication.
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Job Summary
The Associate Service Business Administration Coordinator plays a vital role in supporting the Service Business Administration team by coordinating the end‑to‑end workflow of medical device repair activities and managing customer repair approvals.
This position ensures that service requests are processed efficiently, documentation is accurate, and communication flows smoothly between customers, technicians, internal and external stakeholders.
By maintaining operational alignment and upholding service standards, the coordinator helps drive timely repairs, and an exceptional customer experience across the service organization.
Matching Summary
Match Score: 75
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ZOLL is seeking an Associate Service Business Administration Coordinator to support the Service Business Administration team in managing medical device repair workflows and enhancing customer service. The position requires organizational skills, attention to detail, and proficiency in Microsoft Office, with an emphasis on teamwork and communication.
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Salary
Base: $16.10 to $21.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Coordinate medical device repair workflow
Manage customer repair approvals
Process service requests efficiently
Maintain accurate documentation
Ensure smooth communication flow
Nice-to-have
Customer-focused proactive problem-solving
Commitment to improving patient outcomes
Entrepreneurial spirit
Key Requirements
Associate's degree or equivalent in Business Administration or related field