Product Support Specialist

Stryker Corporation

Multiple Locations
On-site
Clinical product support
Surgical procedures
Customer education
Stryker Corporation is seeking a Product Support Specialist to provide clinical product support and training to healthcare professionals during surgical procedures. The role involves on-site guidance, training, and feedback on product design, with a focus on improving customer satisfaction and case volume

Job Summary

  • Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
  • Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
  • Support company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value.

Matching Summary

Match Score: 85

Stryker Corporation is seeking a Product Support Specialist to provide clinical product support and training to healthcare professionals during surgical procedures. The role involves on-site guidance, training, and feedback on product design, with a focus on improving customer satisfaction and case volume.

Skills & Requirements

Must-have

  • clinical product support
  • surgical procedures
  • customer education
  • proprietary software
  • inventory management
  • sales plan support

Nice-to-have

  • strong positive relationships
  • continuous account growth
  • public awareness collaboration

Key Requirements

  • High School diploma
  • 2+ years experience
  • customer service principles
  • business administrative procedures
  • problem solving skills
  • interpersonal communication skills
  • analyze written specifications

Work Rights

Not specified

Tailored Resume

Cover Letter