Business Analyst

EMQ2 TECHNOLOGY SERVICES PTE. LTD.

Singapore
Not specified
Detail-oriented business analyst
Tenant engagement management
Onboarding monitoring and handling
EMQ2 Technology Services Pte. Ltd. is seeking a detail-oriented Business Analyst in Singapore to manage tenant engagement, onboarding, and feedback for their products and services. The ideal candidate will possess strong analytical skills, experience in IT or cloud-related projects, and a focus on enhancing user satisfaction

Job Summary

  • The role focuses on managing tenant engagement, onboarding, and feedback to ensure smooth integration into the organization's ecosystem.
  • Responsibilities include conducting onboarding briefings, monitoring the tenant journey, and analyzing user satisfaction surveys for actionable insights.
  • The successful candidate will design reengineered processes to improve productivity and facilitate workshops to support adoption.

Matching Summary

Match Score: 75

EMQ2 Technology Services Pte. Ltd. is seeking a detail-oriented Business Analyst in Singapore to manage tenant engagement, onboarding, and feedback for their products and services. The ideal candidate will possess strong analytical skills, experience in IT or cloud-related projects, and a focus on enhancing user satisfaction.

Skills & Requirements

Must-have

  • Detail-oriented Business Analyst
  • Tenant engagement management
  • Onboarding monitoring and handling
  • User satisfaction survey analysis
  • Process reengineering skills

Nice-to-have

  • Excellent communication skills
  • Workshop facilitation experience
  • Change management activities
  • Strong presentation abilities

Key Requirements

  • Must be Singaporean citizen
  • Eligible for Singapore MSD CAT 1 security clearance
  • Bachelor's degree in IT or related discipline
  • 2+ years of Business Analyst experience
  • Proficiency in business process modelling

Work Rights

Must be Singaporean citizen

Tailored Resume

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