Patient Experience Representative-scheduling Specialist

Doctor Relocation LLC

Provo, Utah
Base: $19.85 - $30.21; bonus/equity: not specified...
Onsite
Surgery scheduling management
Provider power plan utilization
Prior authorization acquisition
Doctor Relocation LLC is seeking a Patient Experience Representative-Scheduling Specialist for its Provo, Utah location. The role involves managing surgical schedules, coordinating patient procedures, and ensuring effective communication between patients and medical staff while offering a work-life balance with no weekends or holidays

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including in office procedure schedules and equipment.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them.
  • Meets with surgery/procedure patients to explain the process, including pre-op labs, tests, or any pre-requisite that needs prior attention.

Matching Summary

Match Score: 85

Doctor Relocation LLC is seeking a Patient Experience Representative-Scheduling Specialist for its Provo, Utah location. The role involves managing surgical schedules, coordinating patient procedures, and ensuring effective communication between patients and medical staff while offering a work-life balance with no weekends or holidays.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Surgery scheduling management
  • Provider power plan utilization
  • Prior authorization acquisition
  • Patient pre-op education
  • Medical terminology knowledge

Nice-to-have

  • Bilingual Spanish speaking
  • Customer service excellence
  • Billing dispute investigation

Key Requirements

  • Two years of medical registration, billing, collection, scheduling, or insurance experience
  • Two years of customer service experience
  • Working knowledge of word processing, spreadsheet, email, and calendaring programs

Work Rights

Not specified

Tailored Resume

Cover Letter