Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges
Job Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.
We are looking to speak to candidates who are based in Dublin or London for our hybrid working model.
Matching Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
Skills & Requirements
Must-have
Technical Account Management
Customer Health and Revenue
Customer-centric approach
Act with autonomy
Strategic advisor to customer
Drive customer outcomes
Nice-to-have
Entrepreneurial mindset
Passion for collaboration
Mind for technology
Build new process or practices
Key Requirements
7+ years experience in Customer Success or similar
4+ years experience with Forbes Global 2000 customers