Employees have a leading role in the service experience our guests have
Job Summary
Employees have a leading role in the service experience our guests have.
The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Matching Summary
Employees have a leading role in the service experience our guests have.
Skills & Requirements
Must-have
exemplary customer service
resolve customer concerns
adapt to customer needs
collecting recyclables
properly storing event equipment
Nice-to-have
Create Once in a Lifetime Experiences
show CARE around every corner
create ENCORE moments
strong sense of teamwork
Key Requirements
High School Diploma or equivalent
At least 2 years in Customer Service
work authorization which does not require sponsorship