Guest Experience Coordinator

Four Seasons Hotels & Resorts

Fort Lauderdale, US
Luxury hospitality experience
Guest relations experience
Concierge experience
The Guest Experience Coordinator serves as the primary host and ambassador for the property, curating seamless, personalized, and emotionally resonant guest journeys from pre‑arrival through post‑stay

Job Summary

  • The Guest Experience Coordinator serves as the primary host and ambassador for the property, curating seamless, personalized, and emotionally resonant guest journeys from pre‑arrival through post‑stay.
  • Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences.
  • Competitive Salary, wages, and a comprehensive benefits package, excellent training and development opportunities, and complimentary accommodation at other Four Seasons Hotels and Resorts.

Matching Summary

The Guest Experience Coordinator serves as the primary host and ambassador for the property, curating seamless, personalized, and emotionally resonant guest journeys from pre‑arrival through post‑stay.

Skills & Requirements

Must-have

  • luxury hospitality experience
  • guest relations experience
  • concierge experience
  • front-office experience
  • personalized service delivery
  • operate computer equipment
  • collaboration across departments

Nice-to-have

  • polished personal presentation
  • genuine human connection
  • intuitive care
  • warmth and grace
  • meaningful guest connections
  • spontaneous guest needs
  • destination guidance

Key Requirements

  • 2–4 years luxury hospitality experience
  • US work authorization required
  • Ability to lift, carry, and move up to 30–50 lbs

Work Rights

US work authorization required

Tailored Resume

Cover Letter