Service Engineer

Carl Zeiss Pty Ltd

Nanjing, China
Technical field service activities
Troubleshooting, repair, and maintenance
User training and customer training
Perform technical field service activities including installation, commissioning, troubleshooting, repair, maintenance, and user training for equipment

Job Summary

  • Perform technical field service activities including installation, commissioning, troubleshooting, repair, maintenance, and user training for equipment.
  • Ensure customer satisfaction and efficient service support by resolving issues in a timely manner and providing follow-up support after installation.
  • Participate in service training, report product issues to management, and liaise with various departments for after-sales service.

Matching Summary

Perform technical field service activities including installation, commissioning, troubleshooting, repair, maintenance, and user training for equipment.

Skills & Requirements

Must-have

  • Technical field service activities
  • Troubleshooting, repair, and maintenance
  • User training and customer training
  • Product issues reporting
  • Spare parts ordering and logistics

Nice-to-have

  • Strong logical thinking
  • Working under pressure
  • Great attention to details
  • Team player
  • Adapt to frequent traveling

Key Requirements

  • Bachelor degree in Engineering
  • Minimum 3 years experience
  • Semiconductor equipment field service
  • Good English reading, writing, speaking

Work Rights

Not specified

Tailored Resume

Cover Letter