German Consumer Relations Manager

The Procter & Gamble Company

Bucharest, Romania
Competitive salary pyckage; annual bonus + vacatio...
Hybrid
Excellent verbal and written communication skills in english & german
Proven people leadership experience in consumer care
Strong problem-solving and decision-making skills under pressure
This role involves leading a team of Consumer Relations Specialists to ensure exceptional service delivery for iconic brands like Ariel and Pampers

Job Summary

  • This role involves leading a team of Consumer Relations Specialists to ensure exceptional service delivery for iconic brands like Ariel and Pampers.
  • The position requires managing complex escalated consumer cases while acting as the key decision-maker for sensitive issues.
  • Employees receive competitive compensation including a rare language pay benefit of 1800 RON gross/month and flexible working options.

Matching Summary

This role involves leading a team of Consumer Relations Specialists to ensure exceptional service delivery for iconic brands like Ariel and Pampers.

Salary

Competitive salary package; Annual bonus and vacation bonus included; Language bonus: 1800 RON gross/month

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills in English & German
  • Proven people leadership experience in consumer care
  • Strong problem-solving and decision-making skills under pressure

Nice-to-have

  • Passion for consumer care and operational excellence
  • Collaborative leadership style with strong ownership
  • Experience driving continuous improvement initiatives

Key Requirements

  • Bachelor's or Master's degree required
  • Fluency in English and German languages
  • Demonstrated experience in complaint handling and customer service

Work Rights

Not specified

Tailored Resume

Cover Letter