Technical Program Manager, Site Reliability Engineering (senior Or Staff)

MongoDB

New York City, US
Base: $126,000—$248,000 usd; bonus/equity: not spe...
On-site
Program planning and execution
Production reliability practices
Cross-functional coordination
Drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams to ensure smoother launches and stronger reliability metrics

Job Summary

  • Drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams to ensure smoother launches and stronger reliability metrics.
  • Lead change management and launch readiness programs, partnering with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data to drive continuous improvement.
  • Build scalable systems and processes by designing lightweight frameworks and communication patterns that help SRE deliver reliably at scale, enabling teams to execute independently.

Matching Summary

Drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams to ensure smoother launches and stronger reliability metrics.

Salary

Base: $126,000—$248,000 USD; Bonus/Equity: Not specified; Benefits: Eligible employees may include equity, ESPP, PTO, parental leave, fertility assistance, 401(k), mental health counseling, transgender-inclusive health insurance, health benefits

Skills & Requirements

Must-have

  • program planning and execution
  • production reliability practices
  • cross-functional coordination
  • scalable systems and processes
  • change management and launch readiness
  • SLOs/SLIs definition and operationalization

Nice-to-have

  • low-ego and collaborative
  • motivated by ownership
  • hands-on Kubernetes experience
  • cloud networking expertise
  • observability stacks knowledge
  • working with SRE teams

Key Requirements

  • 8+ years in technical program management
  • leading large-scale, cross-team initiatives
  • strong knowledge of production change management
  • software development lifecycle knowledge
  • reliability metrics (SLOs, SLIs)
  • shaping roadmaps and managing dependencies
  • query and interpret metrics, logs, or other data

Work Rights

Not specified

Tailored Resume

Cover Letter