Service Assistant

Land Rover Charlotte

Pleasanton, California, US
Base hourly compensation: $21.00 to $24.00; bonus/...
Customer service
Vehicle check-in
Service scheduling
Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Greets customers in the service drive area, assists with vehicle check-in, and may advise customers on necessary services.
  • Requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays.

Matching Summary

Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Salary

Base Hourly Compensation: $21.00 to $24.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service
  • vehicle check-in
  • service scheduling
  • vehicle movement
  • payment processing
  • documentation review

Nice-to-have

  • servant leadership
  • teamwork through trust
  • integrity and transparency
  • customer enthusiasm
  • passion for winning
  • accountability at all levels
  • continuous improvement

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Automotive or customer service experience
  • Basic mechanical knowledge
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter