Bilingual Annuity Service Specialist

Manulife Financial Inc

Ontario, Canada
Base: $51,975.00 cad - $86,625.00 cad; bonus/equit...
Fully remote
Bilingual english and french communication
Phone-based customer service delivery
Administrative experience in retail investments
The Bilingual Annuity Service Specialist serves as a primary point of contact for Annuitants, Advisors, and internal business partners

Job Summary

  • The Bilingual Annuity Service Specialist serves as a primary point of contact for Annuitants, Advisors, and internal business partners.
  • Employees have the opportunity to participate in incentive programs tied to business and individual performance.
  • Manulife offers eligible employees a wide array of customizable benefits including health, dental, mental health, and retirement savings plans.

Matching Summary

Match Score: 75

The Bilingual Annuity Service Specialist serves as a primary point of contact for Annuitants, Advisors, and internal business partners.

Salary

Base: $51,975.00 CAD - $86,625.00 CAD; Bonus/Equity: Incentive compensation available based on performance; Benefits: Comprehensive health, dental, vision, disability, life insurance, and retirement plans

Skills & Requirements

Must-have

  • Bilingual English and French communication
  • Phone-based customer service delivery
  • Administrative experience in retail investments
  • Processing annuity transactions in VAPS/APV systems
  • Meeting strict service level agreements

Nice-to-have

  • Understanding of structured settlement products
  • Experience with client confirmation programs
  • Strong investigative and analytical problem-solving abilities
  • Ability to prioritize in high-volume environments
  • Collaborative cross-department relationship building

Key Requirements

  • Proven phone-based customer service ability
  • Previous administrative experience in retail investments
  • Fluency in both English and French languages

Work Rights

Not specified

Tailored Resume

Cover Letter