Federal Reserve Financial Services Fednow Operations Center Senior Analyst
Federal Reserve Bank of Atlanta
Atlanta, Georgia, USA
Hybrid
Fednow service operations
24x7x365 real-time payments
Mitigate operational risks
This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States
Job Summary
This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.
The FNOC Sr. Analyst will perform critical operational activities including monitoring, working with partner stakeholder teams to mitigate risks, support participant onboarding, and execute ongoing operational tasks for the FedNow Service.
Heavy emphasis will be focused on identifying opportunities to improve operational efficiency via process standardization and automation.
Matching Summary
This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.
Skills & Requirements
Must-have
FedNow Service operations
24x7x365 real-time payments
Mitigate operational risks
Support participant onboarding
Process standardization and automation
High pressure troubleshooting calls
Cross-functional team collaboration
Nice-to-have
Customer-first mindset
Intellectual curiosity
High growth mindset
Continuous improvement mindset
Agility and speed
Key Requirements
Bachelor's degree with 5+ years relevant work experience
10+ years relevant work experience
Experience working within 24*7 support operations
Ability to handle multiple competing priorities
Strong analytical and problem-solving skills
Bachelor’s Degree or 4 years equivalent experience