This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services
Job Summary
This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services.
The Sales Agent is important to the success of the entire company, handling a significant volume of incoming calls and securing a high percentage of total connects.
Armstrong offers a competitive salary and incentive plan, attractive benefits package including medical, dental, vision, 401k, paid time off, and free company services.
Matching Summary
This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services.
Skills & Requirements
Must-have
Handling incoming customer calls
Selling products and services
Effective telephone communication
Understanding consultative call flow
Identifying and overcoming objections
Meeting sales and KPI goals
Nice-to-have
Team player and contributor
High-energy team environment
Motivated by recurring incentives
Armstrong Ambassador
Believes in continuous improvement
Key Requirements
Experience handling calls in a call center environment preferred