Base: $23.39 - $29.24 ph; bonus/equity: not specif...
Fully onsite
Frontline library service
Customer service skills
Information and referral
Jefferson County Public Library is seeking a Patron Experience Associate to provide customer-focused library services to the community. The role involves assisting patrons with information needs, promoting library programs, and contributing to a welcoming library environment
Job Summary
Provide frontline library service to diverse residents, assisting with information needs from book discovery to digital resources.
Engage patrons with outstanding customer service, create a positive atmosphere, and resolve complaints or refer as needed.
This full-time position is fully eligible for benefits including dental, medical, vision insurance, paid time off, and retirement matching.
Matching Summary
Match Score: 85
Jefferson County Public Library is seeking a Patron Experience Associate to provide customer-focused library services to the community. The role involves assisting patrons with information needs, promoting library programs, and contributing to a welcoming library environment.
Salary
Base: $23.39 - $29.24 per hour; Bonus/Equity: Not specified; Benefits: Standard Benefits (dental, medical, vision, PTO, holidays, retirement matching, wellness, tuition reimbursement)