Junior Team Leader – Training & Project Support With Italian And French/german M/f/d
Capita (digital)
Sofia, Bulgaria
Fluency in italian c1 level
Fluency in french or german c1 level
Minimum 1 year relevant experience
The role involves driving the quality and quantity of outputs from assigned customer associates while ensuring they develop necessary specialist knowledge
Job Summary
The role involves driving the quality and quantity of outputs from assigned customer associates while ensuring they develop necessary specialist knowledge.
Candidates will lead team meetings, conduct coaching sessions, manage performance reviews, and handle supervisor calls as a contact person for guideline violations.
The position offers food stamps, additional medical insurance, and access to Employee Network Groups within a supportive multinational environment.
Matching Summary
The role involves driving the quality and quantity of outputs from assigned customer associates while ensuring they develop necessary specialist knowledge.