Sr. Software Engineer (itsm Developer)

Bosch Global Software Technologies Private Limited

Telangana, India
On-site
Servicenow platform administration
Core itsm modules management
Incident problem change request handling
Bosch Global Software Technologies is seeking a Senior Software Engineer specializing in ServiceNow to manage, maintain, and enhance the ServiceNow platform. The ideal candidate should have a strong background in IT service management, along with experience in administration and configuration of ServiceNow

Job Summary

  • The role involves performing daily maintenance, administration, and troubleshooting on the ServiceNow platform to ensure system stability.
  • Candidates will manage user access, roles, permissions, and customize forms based on specific business needs.
  • The position requires collaborating with stakeholders to improve ITIL processes and managing ServiceNow upgrades and patches.

Matching Summary

Match Score: 85

Bosch Global Software Technologies is seeking a Senior Software Engineer specializing in ServiceNow to manage, maintain, and enhance the ServiceNow platform. The ideal candidate should have a strong background in IT service management, along with experience in administration and configuration of ServiceNow.

Skills & Requirements

Must-have

  • ServiceNow platform administration
  • Core ITSM modules management
  • Incident Problem Change Request handling
  • Cross-functional team communication

Nice-to-have

  • JavaScript and Glide scripting proficiency
  • REST/SOAP API integration experience
  • Workflow automation using Flow Designer
  • Active Directory integration knowledge

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 5-8 years overall IT experience
  • 2-4 years ServiceNow administration experience

Work Rights

Not specified

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