Land O’Lakes is seeking a Customer & Consumer Affairs Manager for their Dairy Foods division. This role focuses on leading a team to enhance consumer satisfaction and manage customer engagements while collaborating cross-functionally to support business strategies
Job Summary
This role will lead the Dairy Foods Consumer Affairs and Customer Concerns team implementing the team mission and vision and setting strategy, business plan, and budget.
Responsible for managing staffing levels and scheduling, tracking performance metrics, ensuring efficient processes, etc.
Provides leadership within Crisis Management team, executing and activating the Consumer Affairs/Customer Concerns crisis plan ensuring phones, staff and computer systems are prepared for possible large scale event.
Matching Summary
Match Score: 85
Land O’Lakes is seeking a Customer & Consumer Affairs Manager for their Dairy Foods division. This role focuses on leading a team to enhance consumer satisfaction and manage customer engagements while collaborating cross-functionally to support business strategies.