Base: $100,000 to $120,000 py; bonus/equity: varia...
On-site
5+ years customer success experience
Enterprise b2b saas environment
High-arr account ownership
The role focuses on serving as a strategic advisor to H1's largest and most complex customers to drive adoption and measurable business value
Job Summary
The role focuses on serving as a strategic advisor to H1's largest and most complex customers to drive adoption and measurable business value.
Candidates must possess a proven track record of managing high-value accounts and leading executive-level conversations within the enterprise sector.
The position offers a competitive compensation package including a base salary between $100,000 and $120,000 plus variable commission and stock options.
Matching Summary
The role focuses on serving as a strategic advisor to H1's largest and most complex customers to drive adoption and measurable business value.
Salary
Base: $100,000 to $120,000 per year; Bonus/Equity: Variable commission based on performance plus stock options; Benefits: Not specified
Skills & Requirements
Must-have
5+ years Customer Success experience
Enterprise B2B SaaS environment
High-ARR account ownership
Senior stakeholder engagement
Renewal and expansion management
Nice-to-have
Life Sciences organization experience
Medical Affairs or Clinical background
Executive presence and communication
Data-driven decision making
Cross-functional collaboration skills
Key Requirements
5+ years in Customer Success or Account Management
Experience with complex high-ARR accounts
Strong project management across multi-threaded initiatives
Proven ability to manage renewals and mitigate risk