The role focuses on continuously developing the customer journey to ensure a smooth and pleasant onboarding experience for savings and investment clients
Job Summary
The role focuses on continuously developing the customer journey to ensure a smooth and pleasant onboarding experience for savings and investment clients.
Candidates will collaborate closely with Product Strategy, IT, and UX teams to implement new processes and systems with a focus on user experience.
The company offers extensive benefits including hybrid work models, personal development budgets, and various financial perks like pension plans and bike leasing.
Matching Summary
The role focuses on continuously developing the customer journey to ensure a smooth and pleasant onboarding experience for savings and investment clients.
Skills & Requirements
Must-have
End-to-End Customer Journey design
Onboarding process optimization
Stakeholder management in banking
Agile working experience
Compliance and audit coordination
Nice-to-have
Strong analytical thinking skills
Digital technology affinity
Conflict resolution abilities
Sustainable solution development
International stakeholder network
Key Requirements
University degree in Economics or Business Informatics
Several years of experience in onboarding processes