Assistant Manager, Operations, Finlayson St

Mark’s

Finlayson St, Canada
Base: $34,800 - $52,200; bonus/equity: not specifi...
Customer service model standards
Omni-channel customer experience
Inventory processing and movement
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer

Job Summary

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • In addition to competitive pay, we offer: Comprehensive benefits and retirement programs, Performance incentives, Other perks to support your well-being, Career growth opportunities and product discounts.

Matching Summary

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Salary

Base: $34,800 - $52,200; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and retirement programs

Skills & Requirements

Must-have

  • Customer service model standards
  • Omni-channel customer experience
  • Inventory processing and movement
  • Operating procedures compliance
  • Shipping and receiving operations
  • eCommerce fulfillment operations
  • Cash management and compliance

Nice-to-have

  • Positive and motivating work environment
  • Brand ambassador for culture
  • High energy and enthusiasm
  • Drive to succeed

Key Requirements

  • 3-5 years retail experience required
  • Basic computer skills required
  • Proven ability to coach, mentor and develop
  • Proven ability to build and manage daily/weekly plan
  • Exceptional communication and organizational skills
  • Superior training and mentoring skills

Work Rights

Not specified

Tailored Resume

Cover Letter