Support Associate Ii (2nd Shift)tucson, Az

CGI

Tucson, Arizona, United States
Base: $19.11ph; bonus/equity: not specified; benef...
Not specified
Front-facing customer experience
Fast-paced team environment
High-speed scanning equipment operation
CGI Federal is seeking a Support Associate II for the 2nd shift in Tucson, Arizona, to assist with operations at the Tucson Passport Agency. The role requires excellent communication skills, customer-facing experience, and the ability to perform physically demanding tasks

Job Summary

  • Support the Tucson Passport Agency by operating various equipment for high-speed scanning, mail out, and metering of mail.
  • Interface with passport applicants at Agency/Center Information and Will-Call counters, reviewing applications and ensuring compliance with Passport requirements.
  • Assist with Acceptance Agent training, prepare training materials, and conduct "meet-and-greets" and office tours.

Matching Summary

Match Score: 75

CGI Federal is seeking a Support Associate II for the 2nd shift in Tucson, Arizona, to assist with operations at the Tucson Passport Agency. The role requires excellent communication skills, customer-facing experience, and the ability to perform physically demanding tasks.

Salary

Base: $19.11/hour; Bonus/Equity: Not specified; Benefits: PTO, Paid Federal Holidays, Health & Welfare Benefits, Share Purchase Plan, 401(k) Plan

Skills & Requirements

Must-have

  • Front-facing customer experience
  • Fast-paced team environment
  • High-speed scanning equipment operation
  • Mail preparation and metering
  • Passport application review
  • Physical stamina for standing and walking

Nice-to-have

  • Proactive communication skills
  • Detail-oriented accuracy
  • Adaptability to procedures
  • Security awareness

Key Requirements

  • High School Diploma or GED
  • Three years of general office experience
  • Two years of Microsoft Office experience
  • US Citizenship required
  • Ability to obtain MRPT clearance

Work Rights

US Citizenship required

Tailored Resume

Cover Letter