Experienced Customer Service Representative (rotational Shift)

Toll Group

Bayan Lepas, Penang, Malaysia
Rotational shift availability required
Strong attention to detail skills
Proficiency in microsoft office suite
The role involves developing professional relationships with customers while ensuring smooth account operations and transaction processing

Job Summary

  • The role involves developing professional relationships with customers while ensuring smooth account operations and transaction processing.
  • Candidates will coordinate with internal and external stakeholders to meet contractual obligations and resolve customer issues effectively.
  • Toll Group offers a collaborative culture with industry-leading training and opportunities for diverse challenges in a global logistics network.

Matching Summary

The role involves developing professional relationships with customers while ensuring smooth account operations and transaction processing.

Skills & Requirements

Must-have

  • Rotational shift availability required
  • Strong attention to detail skills
  • Proficiency in Microsoft Office Suite
  • Excellent written and verbal communication

Nice-to-have

  • Prior logistics or operations experience
  • Milestone tracking background
  • Ability to assist less experienced staff
  • Proactive problem-solving attitude

Key Requirements

  • Diploma or Degree in Logistics, Supply Chain, or Business
  • 1-3 years of job-related experience
  • Must be entitled to work in Malaysia

Work Rights

Must be entitled to work in Malaysia

Tailored Resume

Cover Letter