Disputes And Chargeback Specialist

TSYS

Barneveld, Netherlands
Chargeback and dispute resolution
Transaction research and analysis
Knowledge of card industry regulations
Global Payments helps millions move money daily using payment solutions for credit, debit, prepaid, and merchant services

Job Summary

  • Global Payments helps millions move money daily using payment solutions for credit, debit, prepaid, and merchant services.
  • The role involves detailed transaction research, applying bank and card industry regulations to resolve disputes, and documenting all actions taken.
  • The position offers training to develop intermediate knowledge of card brands and federal regulations governing chargebacks and reversals.

Matching Summary

Global Payments helps millions move money daily using payment solutions for credit, debit, prepaid, and merchant services.

Skills & Requirements

Must-have

  • Chargeback and dispute resolution
  • Transaction research and analysis
  • Knowledge of card industry regulations
  • Documentation of dispute actions
  • Multi-client/system environment experience

Nice-to-have

  • Analytical skills
  • Customer service improvement
  • Basic arbitration knowledge
  • Ability to segment work queues
  • Intermediate knowledge of card brands

Key Requirements

  • High School Diploma or Equivalent
  • 0-2 years related dispute resolution experience
  • Working knowledge of association and card industry regulations

Work Rights

Not specified

Tailored Resume

Cover Letter