Not specified (likely hybrid based on typical industry practices).
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
Delicious Drop is seeking a Customer Service Representative responsible for managing customer orders, coordinating with various departments, and addressing customer inquiries. The ideal candidate should have a background in customer service or manufacturing, possess strong organizational and communication skills, and hold a bachelor's degree in a related field
Job Summary
At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
The role involves creating and expediting customer orders, coordinating demand schedules, and resolving customer inquiries and invoicing issues.
Responsibilities include maintaining customer records, coordinating return goods activity, and providing reports to support various departments.
Matching Summary
Match Score: 85
Delicious Drop is seeking a Customer Service Representative responsible for managing customer orders, coordinating with various departments, and addressing customer inquiries. The ideal candidate should have a background in customer service or manufacturing, possess strong organizational and communication skills, and hold a bachelor's degree in a related field.
Skills & Requirements
Must-have
customer order creation and expediting
master demand schedule maintenance
customer inquiry and problem resolution
invoicing issue resolution
customer record and schedule administration
return goods coordination
Nice-to-have
adherence to core beliefs
respectful interaction
open and honest communication
doing the right things
Key Requirements
Bachelor's in marketing, Business or related field
1-3 years customer service/manufacturing experience
APICS (CPIM) certification desired or required within 24 months
Experience with complex enterprise and production management software
Ability to read and interpret contracts and specifications sheets