On-site Customer Support Engineer

MKS2 Technologies

Tomah, WI, United States
Base: $55,000; bonus/equity: not specified; benefi...
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Service now tool proficiency
Os patch installation and upgrades
Hardware troubleshooting and repair
** MKS2 Technologies is seeking an On-site Customer Support Engineer for the Tomah VA Medical Center to provide IT support and solutions, focusing on network and system administration. The position requires extensive experience in troubleshooting and maintaining IT systems, with a commitment to serving veterans. **

Job Summary

  • This position is located 100% onsite at the Veterans Administration facilities in Tomah, WI, with potential for evening and weekend hours.
  • The role involves performing installation, configuration, maintenance, and troubleshooting tasks for IT customers using Service Now and SCOM tools.
  • Candidates must be able to obtain a Public Trust clearance prior to starting employment.

Matching Summary

Match Score: 75

** MKS2 Technologies is seeking an On-site Customer Support Engineer for the Tomah VA Medical Center to provide IT support and solutions, focusing on network and system administration. The position requires extensive experience in troubleshooting and maintaining IT systems, with a commitment to serving veterans. **

Salary

Base: $55,000; Bonus/Equity: Not specified; Benefits: Full benefits included

Skills & Requirements

Must-have

  • Service Now tool proficiency
  • OS patch installation and upgrades
  • Hardware troubleshooting and repair
  • System monitoring with SCOM tools
  • Asset inventory and audit management
  • Physical equipment handling up to 50 pounds

Nice-to-have

  • Ability to work independently with minimal guidance
  • Experience with high volume systems
  • Scripting knowledge for software deployment
  • Strong customer communication skills

Key Requirements

  • 8+ years of experience with system administration
  • HS diploma or GED required
  • US Citizen or Green Card holder
  • Must obtain Public Trust clearance
  • BS degree in Computer Science or Engineering (alternative)

Work Rights

Must have US citizenship or Green Card

Tailored Resume

Cover Letter