Membership & Outreach Manager-tennis Center

Penn State University

University Park, Pennsylvania, USA
Hybrid
Policy enforcement
Troubleshooting technology
Customer service
Managers must be committed to creating and leading a welcoming environment that enables members of the Penn State community to thrive

Job Summary

  • Managers must be committed to creating and leading a welcoming environment that enables members of the Penn State community to thrive.
  • Responsibilities include oversight of daily operations, membership and court time sales, administrative duties, and guiding facility tours.
  • The role involves developing and conducting staff meetings, assisting with interviews and onboarding, and balancing time commitments.

Matching Summary

Managers must be committed to creating and leading a welcoming environment that enables members of the Penn State community to thrive.

Skills & Requirements

Must-have

  • Policy enforcement
  • Troubleshooting technology
  • Customer service
  • Staff training and development
  • Digital outreach management

Nice-to-have

  • Positive rapport with patrons
  • Role model appropriate behavior
  • Contributing member of the team
  • Receptive to professional development

Key Requirements

  • Minimum 150 hours as Attendant
  • PA State Police Clearance
  • PA Child Abuse Clearance
  • FBI Criminal Background Check
  • Pediatric and Adult CPR/First Aid after hire

Work Rights

Not specified

Tailored Resume

Cover Letter