Team Lead, Market Operations

Carvana

Oak Creek, WI, United States
Full-time salary position; benefits: medical, dent...
On-site
5+ years customer facing team experience
3+ years management experience
Proven history of developing employees
Carvana is seeking a Team Lead for their Market Operations department in Oak Creek, WI. The role involves overseeing local hub operations, focusing on team engagement, customer experience, and operational success

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and consumer branding.
  • This role requires a strong people leader who actively develops Customer Advocates through feedback, performance check-ins, and goal setting.
  • Carvana offers a comprehensive benefits package including medical, dental, vision, 401K matching, and unique perks like student loan payments and vehicle discounts.

Matching Summary

Match Score: 85

Carvana is seeking a Team Lead for their Market Operations department in Oak Creek, WI. The role involves overseeing local hub operations, focusing on team engagement, customer experience, and operational success.

Salary

Full-Time Salary Position; Benefits: Medical, Dental, Vision, 401K match; Perks: Student loan payments, vehicle discounts, pet benefits

Skills & Requirements

Must-have

  • 5+ years customer facing team experience
  • 3+ years management experience
  • Proven history of developing employees
  • Strategic planning and process improvement
  • Willingness to work weekends

Nice-to-have

  • Bachelor's Degree preferred
  • Experience with Salesforce or Tableau
  • Analytical mind for data reporting
  • Logistics handling experience
  • Creative methods of team recognition

Key Requirements

  • 5+ years work experience in customer facing team environment
  • 3+ years of management experience
  • Prior experience with strategic planning
  • Willingness to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter