Sales Support Representative - Hvac

Ferguson PLC

Charlotte, NC, United States
Base: $21 ph starting; bonus/equity: eligible for ...
Onsite
Customer relationship management (crm) system usage
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by determining best products, providing personalized service, coordinating deliveries, and resolving customer inquiries.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave, and associate discounts.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $21 per hour starting; Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more

Skills & Requirements

Must-have

  • Customer relationship management (CRM) system usage
  • Timely quotations and accurate sales orders
  • Coordinate deliveries for customers
  • Respond quickly to customer needs
  • General digital literacy including Microsoft Office

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Ability to upsell products
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • Ability to work in fast-paced environment

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Experience in plumbing, HVAC, or trades is a plus
  • Ability to learn product knowledge quickly

Work Rights

Not specified

Tailored Resume

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