Customer Service Representative

Pooch Palace Resort

Pooch Palace, IN, United States
Base: $12.50ph doe; bonus/equity: tips; benefits: ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.50/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $12.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • pet-obsessed professionals
  • elevate the love and lives of pet families

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter