Product Support Sales Representative

Hastings Deering (Australia) Ltd

Emerald, Queensland, Australia
Customer-facing role
Territory management skills
Build long-term relationships
This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership

Job Summary

  • This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.
  • Key responsibilities include building and maintaining trusted customer relationships, executing account and territory plans, managing the sales funnel, conducting equipment inspections, and resolving customer issues.
  • Hastings Deering offers a rewarding career with diverse opportunities, a competitive remuneration package plus commission structure, a fully maintained support vehicle, and ongoing training & support.

Matching Summary

This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.

Skills & Requirements

Must-have

  • Customer-facing role
  • Territory management skills
  • Build long-term relationships
  • Sales funnel management using CRM
  • Resolve parts, warranty, service issues
  • Promote Caterpillar service offerings

Nice-to-have

  • Customer satisfaction focus
  • Inspiring, innovative culture
  • Continuous learning and support

Key Requirements

  • Minimum five years' experience
  • Heavy earthmoving industry experience
  • Tertiary qualifications in Business, Commerce, Engineering, or equivalent
  • Relevant trade qualifications (desirable)
  • Knowledge of Caterpillar products (desirable)
  • Proficiency in CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter