Delivery Information Clerk (koropi)

UPS

Koropi, GR
Internal package tracking systems
Customer claims handling
Microsoft office proficiency
This role involves using internal systems to trace packages and locate proof of delivery while providing the highest quality service to customers

Job Summary

  • This role involves using internal systems to trace packages and locate proof of delivery while providing the highest quality service to customers.
  • You will act as the primary point of contact for claims, providing timely updates and professional resolutions via phone and email.
  • The position requires liaising with various departments both within Greece and worldwide to ensure timely and accurate handling of all claims.

Matching Summary

This role involves using internal systems to trace packages and locate proof of delivery while providing the highest quality service to customers.

Skills & Requirements

Must-have

  • Internal package tracking systems
  • Customer claims handling
  • Microsoft Office proficiency
  • Telephone communication skills
  • Attention to detail in record management
  • Independent work under pressure

Nice-to-have

  • Professional and punctual demeanor
  • Customer service orientation
  • Following internal procedures and policies
  • Very good English language skills

Key Requirements

  • High school diploma or equivalent
  • 1–2 years customer service experience
  • Very good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter