Client Service Coordinator

Banfield Pet Hospital

Concord, NH, US
$16.93 - $21.63 hourly; not specified; not specifi...
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Client and pet flow management
Veterinary medical team productivity
Client and pet care coordination
** Banfield Pet Hospital is seeking a Client Service Coordinator in Concord, NH, who will facilitate client and pet flow through the hospital, ensuring effective communication and high-quality service. The role requires strong customer service skills and a background in a medical field is preferred. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Responsibilities include educating clients about Optimum Wellness Plans, preventative care, pet health needs, and hospital services, as well as managing finances and conducting administrative functions.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and pet wellness plans.

Matching Summary

Match Score: 75

** Banfield Pet Hospital is seeking a Client Service Coordinator in Concord, NH, who will facilitate client and pet flow through the hospital, ensuring effective communication and high-quality service. The role requires strong customer service skills and a background in a medical field is preferred. **

Salary

$16.93 - $21.63 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client and pet care coordination
  • Promoting hospital services
  • Educating clients on pet health
  • Handling financial transactions

Nice-to-have

  • Happy, welcoming, friendly manner
  • Influencing clients to return
  • Referring friends and families

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter