The Desktop Support I role is responsible for providing the Astreya user experience, from order tracking and accessory management to conference room maintenance and user setup
Job Summary
The Desktop Support I role is responsible for providing the Astreya user experience, from order tracking and accessory management to conference room maintenance and user setup.
This role enables over 70,000 staff around the globe and is an introductory role to IT services, following established procedures on routine work.
Responsibilities include assisting with inventory, conference room maintenance, e-recycling, and providing customer support for IT accessories and workstations worldwide.
Matching Summary
The Desktop Support I role is responsible for providing the Astreya user experience, from order tracking and accessory management to conference room maintenance and user setup.
Skills & Requirements
Must-have
hardware and accessory deployment
conference room maintenance
user setup
inventory and asset management
troubleshooting audio and visual issues
customer satisfaction
ticketing systems
Nice-to-have
interest in new technologies
career path in IT
work in a large team
outstanding user experience
Key Requirements
0 to 2 years related experience
High school diploma or GED
Equivalent combination of education and experience