Customer Service Representative

AmeriVet

United States
Competitive pyy; performance bonuses available; 40...
Not specified (assumed to be on-site)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a fast-paced veterinary environment. The role involves managing client communications, scheduling appointments, and supporting the medical team while ensuring a welcoming atmosphere for both pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, and ensuring seamless communication between clients and the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a fast-paced veterinary environment. The role involves managing client communications, scheduling appointments, and supporting the medical team while ensuring a welcoming atmosphere for both pets and their owners.

Salary

Competitive pay; Performance bonuses available; 401(k) matching and student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong empathy for upset or emotional clients
  • Ability to work in a fast-paced environment
  • Promote current promotions and campaigns effectively

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software and online platforms
  • Strong organizational skills to handle multiple tasks efficiently

Work Rights

Not specified

Tailored Resume

Cover Letter