The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region
Job Summary
The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region.
You will be the first point of contact for the local ticketing team in Japan in the office and all operational support.
The Director will manage budgets, purchasing, and hiring.
Matching Summary
The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region.
Skills & Requirements
Must-have
Leadership for employees
Client and fan satisfaction
Service level standards
Employee performance management
Budget and financial forecast
Ticketing software knowledge
Nice-to-have
Connect people to live events
Inspiring and diverse culture
Talented people you will be working with
Authentic selves and equal voice
Key Requirements
Fluent in English and Japanese
Experience in ticketing, live events, promoting, e-business, media or entertainment industries
Extensive account management experience
Direct experience managing a team of over client support staff