Sr Order Operations Specialist

Aspen Technology

Fully remote
Four years of experience in order management
Review customer purchase orders and contracts
Resolve discrepancies with sales account managers
This role serves as a key member of Order Operations responsible for reviewing signed customer contract documentation and initiating the customer order process

Job Summary

  • This role serves as a key member of Order Operations responsible for reviewing signed customer contract documentation and initiating the customer order process.
  • The individual will perform quality reviews to ensure contracts and financial instruments align with company policies and are accurately reflected within Oracle.
  • As a subject matter expert, the role involves leading process improvement activities and participating in ad-hoc projects to develop departmental documentation.

Matching Summary

This role serves as a key member of Order Operations responsible for reviewing signed customer contract documentation and initiating the customer order process.

Skills & Requirements

Must-have

  • Four years of experience in order management
  • Review customer purchase orders and contracts
  • Resolve discrepancies with sales account managers
  • Process countersigned customer agreements
  • Remediate orders for accuracy of payments

Nice-to-have

  • Experience working in a remote team environment
  • Strong attention to detail and organizational skills
  • Ability to triage and embrace ownership of orders
  • Self-starter with an inquisitive nature
  • Excellent interpersonal skills

Key Requirements

  • Four years of experience in order management or sales support
  • College degree preferred
  • Knowledge of Oracle Applications preferred
  • Familiarity with Salesforce preferred

Work Rights

Not specified

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