Wincap Support Analyst

Harris School Solutions

Remote, US
Base: $55,000 - $70,000pyear; bonus/equity: not sp...
Fully remote
Bachelor's degree in accounting or equivalent experience
Knowledge of fund-based accounting principles
Experience with school district financial management
The role involves serving as the primary support liaison for WinCap clients by resolving complex financial software inquiries via tickets and phone

Job Summary

  • The role involves serving as the primary support liaison for WinCap clients by resolving complex financial software inquiries via tickets and phone.
  • Candidates will manage bug fix requests, escalate issues to development teams, and deliver training sessions for client webinars.
  • The position requires strong analytical skills to troubleshoot problems and ensure customer satisfaction while minimizing downtime.

Matching Summary

The role involves serving as the primary support liaison for WinCap clients by resolving complex financial software inquiries via tickets and phone.

Salary

Base: $55,000 - $70,000/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in accounting or equivalent experience
  • Knowledge of fund-based accounting principles
  • Experience with school district financial management

Nice-to-have

  • Accounting or payroll experience in NY State school districts
  • Experience with BOCES Services and aid calculations
  • Positive results-oriented mindset

Key Requirements

  • Bachelor's degree in accounting
  • Fund-based accounting knowledge
  • NY State school district experience preferred

Work Rights

Not specified

Tailored Resume

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