Facilities Assistant, Reception

JLL

Kuala Lumpur, Malaysia
**
Excellent customer service
Maintain cleanliness and appearance
Provide assistance to staff
** JLL is seeking a Facilities Assistant for their Kuala Lumpur location, focusing on delivering exceptional customer service and maintaining the overall appearance and functionality of the office. The role requires strong communication skills, a proactive attitude, and the ability to manage various operational tasks to enhance the client experience. **

Job Summary

  • The individual is responsible for providing excellent customer service and creating an exceptional experience to all business staff, their guests, and vendors.
  • Maintain the cleanliness, comfort, safety, and overall appearance of their assigned area to the highest standards.
  • The individual represents the brand and image of both our client and JLL, and it is crucial that they provide a positive experience from the first step into the client’s office space.

Matching Summary

Match Score: 75

** JLL is seeking a Facilities Assistant for their Kuala Lumpur location, focusing on delivering exceptional customer service and maintaining the overall appearance and functionality of the office. The role requires strong communication skills, a proactive attitude, and the ability to manage various operational tasks to enhance the client experience. **

Skills & Requirements

Must-have

  • Excellent customer service
  • Maintain cleanliness and appearance
  • Provide assistance to staff
  • Represent brand and image
  • Respond to inquiries promptly
  • Maintain knowledge of building procedures
  • Report safety hazards

Nice-to-have

  • Going above and beyond
  • Proactive and positive attitude
  • Solution oriented
  • Build relationships with clients
  • Create WOW experiences
  • Gung-ho and can-do attitude

Key Requirements

  • Strong communicator
  • Good presentation skills
  • Strong verbal & written communication skills
  • Customer service oriented attitude
  • Excellent planning & organizational skills
  • Ability to prioritize work and meet tight deadlines
  • Proven ability to manage multiple operational matters

Work Rights

Not specified

Tailored Resume

Cover Letter