Nationwide Children's Hospital-central Scheduling Representative-multiple Openings Available
Nationwide Children's Hospital
Columbus, Ohio, United States
On-site
Scheduling outpatient appointments
Accurate demographic and insurance information
Customer service skills
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner
Job Summary
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner.
Works referral lists and contacts patients for appointments, collaborating and communicating with departments and physicians.
Screens registrations and customer data to ensure insurance eligibility and pre-certification and that physician referral requirements are met.
Matching Summary
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner.
Skills & Requirements
Must-have
scheduling outpatient appointments
accurate demographic and insurance information
customer service skills
keyboarding and data entry skills
Nice-to-have
knowledge of medical terminology
bilingual abilities
computerized scheduling experience
Key Requirements
High school graduate
Four years of customer service and registration experience