Express Service Advisor

Suburban Nissan of Farmington Hills

Farmington Hills, MI, United States
On-site
Customer-focused service
Clear communication
Vehicle inspection
Suburban Nissan of Farmington Hills is seeking customer-focused Express Service Advisors to enhance their growing service department. The role involves liaising between customers and technicians, providing exceptional service, and ensuring clear communication throughout the repair process

Job Summary

  • As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.
  • Whether you have prior advisor experience or you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you partner closely with technicians.
  • Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Suburban Nissan of Farmington Hills is seeking customer-focused Express Service Advisors to enhance their growing service department. The role involves liaising between customers and technicians, providing exceptional service, and ensuring clear communication throughout the repair process.

Skills & Requirements

Must-have

  • customer-focused service
  • clear communication
  • vehicle inspection
  • service estimates
  • customer records

Nice-to-have

  • automotive technician experience
  • desire to learn
  • team-oriented attitude

Key Requirements

  • Previous Service Advisor or Express Advisor experience preferred
  • Valid driver’s license with acceptable driving record

Work Rights

Not specified

Tailored Resume

Cover Letter