Technical Customer Service Team Lead

700

Not specified
Fluent in english language skills
Minimum 3 years people leader experience
Sap or erp system knowledge
The Technical Customer Service Team Lead position at 700 seeks an experienced leader to inspire and manage a team while ensuring effective communication, problem-solving, and conflict resolution. The role requires a minimum of three years in a leadership capacity, strong organizational skills, and familiarity with business processes and technology, particularly SAP/ERP systems

Job Summary

  • The role requires inspiring and leading a team to achieve common goals while managing order or complaint processes.
  • Candidates must effectively handle conflict situations and act as the primary contact point for escalations and information cascading.
  • The position involves applying business knowledge to advance organizational goals and utilizing advanced computer skills including SAP/ERP.

Matching Summary

Match Score: 85

The Technical Customer Service Team Lead position at 700 seeks an experienced leader to inspire and manage a team while ensuring effective communication, problem-solving, and conflict resolution. The role requires a minimum of three years in a leadership capacity, strong organizational skills, and familiarity with business processes and technology, particularly SAP/ERP systems.

Skills & Requirements

Must-have

  • Fluent in English language skills
  • Minimum 3 years people leader experience
  • SAP or ERP system knowledge
  • Order and complaint management expertise
  • Conflict resolution and problem solving

Nice-to-have

  • Emotional intelligence and empathy
  • Small project management capability
  • Process improvement suggestions
  • Workload balancing abilities
  • Cross-functional collaboration skills

Key Requirements

  • 3+ years experience in people leader role
  • Fluent English proficiency required
  • Advanced SAP / ERP knowledge preferred

Work Rights

Not specified

Tailored Resume

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