Customer Success Manager (jakarta)

F5

Jakarta, Indonesia
Hybrid
Customer success management
Saas solutions experience
Technical acumen
Ensure the success of F5 Velocity Distributed Cloud customers by providing oversight, adoption recommendations, and risk management

Job Summary

  • Ensure the success of F5 Velocity Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.
  • Drive customer retention through digital and Velocity motions, demonstrating the value of products and services.
  • F5 offers a hybrid working mode, career growth and development opportunities, competitive pay, comprehensive benefits, and cool perks.

Matching Summary

Ensure the success of F5 Velocity Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.

Skills & Requirements

Must-have

  • Customer Success Management
  • SaaS solutions experience
  • Technical acumen
  • Customer-centric mindset
  • Excellent communication skills
  • English proficiency

Nice-to-have

  • Passion for cybersecurity
  • Data-driven curiosity
  • Consultative engagement style
  • Advocate for customers
  • Collaborate with peers

Key Requirements

  • 0-2 years customer-facing experience
  • Bachelor's degree in technical or business field
  • Experience in customer success/account management role
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter