Spa Guest Services Agent

Four Seasons Hotels & Resorts

Westlake Village, California, United States
Base: $22.25; bonus/equity: not specified; benefit...
Greeting guests upon arrival
Providing tours of facility
Checking guests in/out
Assist our guests in creating seamless and memorable spa experiences

Job Summary

  • Assist our guests in creating seamless and memorable spa experiences.
  • The Spa Guest Services Agent proactively welcomes guests, is knowledgeable about treatments, products and services offered as well as pricing, and scheduling.
  • Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

Assist our guests in creating seamless and memorable spa experiences.

Salary

Base: $22.25; Bonus/Equity: Not specified; Benefits: 401K Retirement savings plan, Employee Assistance Program, Investment in your Wellbeing, Life Insurance, Complimentary Room nights and discounted rates, Complimentary Dry Cleaning for Employee Uniforms, Complimentary meals and on-site parking, Training programs, tuition reimbursement, Growth & Development opportunities

Skills & Requirements

Must-have

  • Greeting guests upon arrival
  • Providing tours of facility
  • Checking guests in/out
  • Handling billing for services
  • Answering phones quickly
  • Booking guest reservations

Nice-to-have

  • Recognizing repeat guests by name
  • Superior sense of organization
  • Ability to prioritize in busy environment
  • Genuine heart
  • Commitment to luxury

Key Requirements

  • Oral and written proficiency in English
  • Type at least 40 words per minute
  • Patience
  • Legal work authorization in the United States

Work Rights

Legal work authorization

Tailored Resume

Cover Letter