Front Office Manager

Sofitel Brisbane Central

Chennai, TN, India
**
Lead and develop front office team
Manage front office operations and goals
Ensure exceptional customer service
** Sofitel Brisbane Central is seeking an experienced Front Office Manager to lead their team in Chennai, India, focusing on delivering exceptional guest experiences and maintaining high standards of hospitality. The role involves managing operations, mentoring staff, and fostering a positive work environment in a hotel that values responsible hospitality. **

Job Summary

  • Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
  • Lead our front office operations with professionalism, enthusiasm, and a genuine commitment to delivering exceptional guest experiences.
  • Foster an inclusive, collaborative environment built on mutual trust, respect, and cooperation among all team members.

Matching Summary

Match Score: 75

** Sofitel Brisbane Central is seeking an experienced Front Office Manager to lead their team in Chennai, India, focusing on delivering exceptional guest experiences and maintaining high standards of hospitality. The role involves managing operations, mentoring staff, and fostering a positive work environment in a hotel that values responsible hospitality. **

Skills & Requirements

Must-have

  • Lead and develop front office team
  • Manage front office operations and goals
  • Ensure exceptional customer service
  • Manage policies, procedures, and compliance
  • Talent development and culture

Nice-to-have

  • Responsible hospitality vision
  • Positive and memorable impact
  • Inclusive and collaborative environment
  • Heartist® mindset

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years guest services experience
  • Proficiency in Microsoft Office
  • Proficiency in hotel PMS
  • Excellent English communication skills
  • Strong leadership and organizational skills
  • Ability to work varied shifts

Work Rights

Not specified

Tailored Resume

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