Patient Service Representative

Mass General Brigham

Marblehead, MA, United States
Base: $21.92 - $35.26phly; bonus/equity: not speci...
Fully remote
Customer service oriented approach
Computer proficiency required
Answering phones and assisting customers
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Patient Service Representative role involves overseeing outpatient registration, scheduling, and coordinating demographic and insurance intake with a customer service focus.
  • The organization values Innovation, Collaboration, Accountability, Respect, and Excellence, and offers comprehensive benefits and career advancement opportunities.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Salary

Base: $21.92 - $35.26/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Customer service oriented approach
  • Computer proficiency required
  • Answering phones and assisting customers
  • Medical record setup and maintenance
  • Insurance approvals and documentation

Nice-to-have

  • Highly developed communications and interpersonal skills
  • Work independently and be self-directed
  • Anticipates challenges and develops strategies
  • High level of service delivery
  • Demonstrate initiative and prioritize work

Key Requirements

  • High School Diploma or Equivalent required
  • Two years experience in a medical/physicians office setting
  • Experience with insurance benefits
  • Associate's Degree Related Field of Study preferred

Work Rights

Not specified

Tailored Resume

Cover Letter