Global Command Center - Monitoring & Support Analyst
UNISYS AUSTRALIA PTY LIMITED
Not specified (likely 24/7 shift operations based on job requirements).
Real-time monitoring and incident detection
Proactive alert management
Log analysis and interpretation
Unisys Australia is seeking a Global Command Center Monitoring & Support Analyst to oversee real-time monitoring, incident detection, and operational support for IT infrastructure and applications. The role requires strong technical skills in monitoring tools, ITIL processes, and incident management, along with excellent communication and analytical abilities
Job Summary
The Global Command Center (GCC) Monitoring & Support Analyst is responsible for real-time monitoring, incident detection, triage, and operational support for a large global enterprise.
The analyst will monitor critical IT infrastructure and applications, including network devices (switches), Windows servers, endpoints, and business-critical applications.
The role involves proactive alert management through New Relic, log analysis, and coordination with resolver teams to ensure maximum uptime and minimal business disruption.
Matching Summary
Match Score: 85
Unisys Australia is seeking a Global Command Center Monitoring & Support Analyst to oversee real-time monitoring, incident detection, and operational support for IT infrastructure and applications. The role requires strong technical skills in monitoring tools, ITIL processes, and incident management, along with excellent communication and analytical abilities.