It Field Engineer

Fairway Independent Mortgage Corporation

Madison, Wisconsin, US
Hybrid (up to 50% travel)
2-4 years it support experience
Field service or helpdesk capacity
Hardware and networking diagnostics
Fairway Independent Mortgage Corporation is seeking an IT Field Engineer for a hybrid role based in Madison, Wisconsin. The position involves providing hands-on IT support and ensuring that technology meets the needs of users, while also requiring a minimum of two years of field service experience

Job Summary

  • This role serves as the bridge between complex technology and end-users by providing hands-on support across various sites.
  • The position requires leading the installation of servers, workstations, and network infrastructure while managing vendor relationships.
  • Fairway Independent Mortgage Corporation emphasizes a culture of innovation, growth, and collaboration with personalized loan solutions.

Matching Summary

Match Score: 85

Fairway Independent Mortgage Corporation is seeking an IT Field Engineer for a hybrid role based in Madison, Wisconsin. The position involves providing hands-on IT support and ensuring that technology meets the needs of users, while also requiring a minimum of two years of field service experience.

Skills & Requirements

Must-have

  • 2-4 years IT Support experience
  • Field service or helpdesk capacity
  • Hardware and networking diagnostics
  • ServiceNow ticketing system familiarity
  • Up to 50% travel requirement

Nice-to-have

  • Ability to translate tech speak for users
  • Self-motivated schedule management
  • Vendor relationship management skills
  • Proactive system health monitoring

Key Requirements

  • High School Diploma or GED
  • Associate's Degree in Computer Science or IT
  • CompTIA A+, CCNA, or MCITP certification
  • Physical ability to lift 25lbs

Work Rights

Not specified

Tailored Resume

Cover Letter