As a Concierge Travel Manager, you will assume the role of a travel personal assistant to UOB’s high net worth customers
Job Summary
As a Concierge Travel Manager, you will assume the role of a travel personal assistant to UOB’s high net worth customers.
You will work with internal product specialists as well as destination concierge partners to deliver extraordinary travel experience to customers through tailor made and experiential programs.
This is a highly regarded position with the expectancy for superior customer service and delivery of bespoke customer experience with the objective to build customer loyalty.
Matching Summary
As a Concierge Travel Manager, you will assume the role of a travel personal assistant to UOB’s high net worth customers.
Skills & Requirements
Must-have
Manage travel and lifestyle enquiries
Curate customized travel itineraries
Arrange flights and accommodations
Provide superior customer service
Collaborate with internal and external partners
Knowledge of global distribution systems
Nice-to-have
Savvy of current travel and lifestyle trends
Instrumental in providing sound recommendations
Participation in customer events
Excellent telephone etiquette
Strong interpersonal skills
Team player focused on goals
Key Requirements
Minimum 5 years sales experience in travel or concierge industry
GCE “O”/”A” or Diploma holder
Good command of spoken and written English
Knowledge of airfares, hotel and travel reservations