Guest Service Officer (Accommodation)

PEOPLE PROFILERS PTE. LTD.

Singapore
Competitive remuneration pyckage; comprehensive ra...
Hybrid (with onsite requirements)
Minimum gce n level qualification
At least 1 year relevant experience
Ability to perform rotating shift duties
People Profilers Pte. Ltd. is seeking a Guest Service Officer for their hospitality operations in Singapore. The role involves managing guest bookings, inquiries, and service recovery, requiring strong customer service skills and the ability to work rotating shifts

Job Summary

  • The role involves managing daily villa bookings, check-in/out operations, and handling guest enquiries and payments.
  • Candidates must be available to work rotating shifts including weekends and public holidays.
  • Successful candidates can expect a very competitive remuneration package and comprehensive benefits.

Matching Summary

Match Score: 75

People Profilers Pte. Ltd. is seeking a Guest Service Officer for their hospitality operations in Singapore. The role involves managing guest bookings, inquiries, and service recovery, requiring strong customer service skills and the ability to work rotating shifts.

Salary

Competitive remuneration package; Comprehensive range of benefits; Not specified

Skills & Requirements

Must-have

  • Minimum GCE N level qualification
  • At least 1 year relevant experience
  • Ability to perform rotating shift duties
  • Availability for weekends and public holidays
  • Strong interpersonal and communication skills

Nice-to-have

  • Customer service oriented mindset
  • Integrity in handling guest matters
  • Professional complaint resolution skills
  • Experience with booking amendments

Key Requirements

  • Minimum GCE N level education
  • 1 year of relevant hospitality experience
  • Must be able to work rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter